On Steam Refunds and Antagonism Towards Customers

Valve's video game digital distribution platform, Steam, recently implemented a digital returns policy. By all accounts this is fantastic news and a big win for customer rights. Video game returns - even for physical copies - have been difficult to come by for very long time. Usually the most you could do is get a new copy of a defective physical disc, at least where I live. GOG.com and EA's Origin have only fairly recently implemented digital return policies. Return policies when it comes to online media have been fickle for a long time, and…Read more …

It’s Time To Ditch Stock Photos

Everyone in the business world can and should know that content is king. The major search engines and social networks love quality content. Facebook loves it and Google loves it. Pinterest is built around the curation of quality content. Beyond the effects of driving traffic and word-of-mouth referrals, enjoyable content is enjoyable for the person who matters most: The user. The major tech players understand this and are doing their best to cultivate environments where high quality content thrives. So with the above in mind, why are so many businesses using vapid, shallow, insipid stock photos that…Read more …

Stop Saying That Code Is The New Literacy

Buzzwords and buzz phrases annoy me. They take up space, accomplish nothing, and are generally parroted without realizing how vapid they are. Today we're going to be going after one of my most hated buzz phrases.   The idea that 'Code is the new literacy' is one of those phrases that makes less sense in direct proportion to how much you actually think about it. On paper it sounds obvious. The Department of Labor is predicting that the United States will add 1.2 million computer science jobs by 2022. Being even a rookie developer…Read more …

5 Defenses Of Unpaid Internships (That Are BS)

Summer is around the corner and students everywhere are partaking in unpaid internships of dubious ethics. There have been a lot of discussions on the legality of unpaid internships in the wake of recent lawsuits, but I want to talk about the justifications of unpaid internships. If businesses want to continue hiring people to work for free and want to keep risking this kind of legal retribution, that’s their problem. It’s the excuses that have got to go, because I’m getting tired of companies pleading poverty, insulting peoples’ intelligence and accepting free work…Read more …

Why I Tossed Out My Resume

If you're looking to hire me for either a full-time or project-based position, you should be aware of something: Don't ask me for a resume. I'm done with it. I've prepared Slideshare presentations and website pages for full-time opportunities and client pitches, but my resume has been gathering dust. If you're reading this as a job seeker and you're also involved with creative, entrepreneurial and outside-the-box industries, you should do the same. My reasoning is twofold, and the first reason is a simple one: Over seven years, my resume has done nothing for me. On its own,…Read more …

‘Buy Local’ Only If You Want To

I love local stores and mom and pop businesses. They were some of my very first clients and I was lucky enough, growing up, to live in an area that’s full of them. I love their charm, their personality, and the fact that I can get unique products that I would never get at big box chains or franchises. That’s what makes them special. Part of why I love local stores is why I’m about to deliver what may be a very bitter pill to swallow: This “buy local” movement has gotten completely…Read more …

Should the Already Successful Use Kickstarter?

Crowdfunding has given birth to a creative golden age of products that might otherwise have not seen the light of day or otherwise reached their full potential. Whether it’s one of my new favorite video games of all time, truly creative product ideas or The Oatmeal’s artwork brought to life by blowing up kittens, crowdfunding has become a viable, disruptive alternative to traditional funding models. Kickstarter has arguably become the face of crowdfunding and despite the incredible creative and technical works it’s produced, the platform has suffered its share of controversies. One question…Read more …