So You Want To Be A Marketing Consultant: Here’s What To Know

“Life is either a daring adventure or nothing. Security is mostly a superstition. It does not exist in nature.” – Helen Keller So you’ve discovered you want to be a marketing consultant. You’re looking forward to the good life: Jetting around the world giving keynote speaking sessions and being featured in Forbes Magazine about your … [Read more…]

The Productivity Of Working Where We Want

Another day, another company completely undercutting itself by gutting remote work policies. This time it’s IBM of all companies. This is particularly surprising because IBM has been a pioneer of the remote work article and one of the first to experience tremendous benefits associated with saving space and cost, as the same QZ article notes: … [Read more…]

Beware: Scammers Are Targeting Websites Changing Their MX Records

I’ve mentioned this before but the reason I generally don’t spend too much time discussing the avalanche of scams, exploits and phishing attempts on this blog are twofold. First, if I discussed every scam I’ve come across I’d probably be posting five times a day. Second, there are far more qualified bloggers writing about this; … [Read more…]

In Doubt About Client Competition? Just Ask Them

Should you work for competing businesses? If your immediate answer is “Legally, I’m technically not doing anything wrong” you should probably consider how you’re using technicalities to avoid the ethical minefield you’re dancing across, not to mention the risk to your reputation as a trustworthy professional. You won’t find any legalese to address this question because there … [Read more…]

YouTube’s Chilling Effect On Its Own Talent

When I first watched Mad Max: Fury Road one particular line stood out at me, and I don’t think it was by accident: “Everyone in the old world had a show.” We live in a brand new era of user created content and YouTube has been one of the flagship websites to enable it. With a … [Read more…]

The Best and Worst Customer Service I Received In 2016

I’ve written pretty extensively about customer service on this blog when it comes to both horror stories and redemption. In the middle of the end of year hot takes and listicles it seems like as good a time as any to pause and reflect on some of the standouts I’ve gotten on customer service this year, … [Read more…]